Role summary

The Group Facility Services Logistics Supervisor assists with the smooth running of the Facility Services team through monitoring data, building reports and offering insight and recommendations to Facility Services leaders. They are responsible for driving high performance and seeking efficiencies and maintaining budget control, as well as managing two Facility Services Coordinators at Pinewood and Shepperton Studios respectively.

A basic level of financial acumen is needed, and the successful candidate should be competent with Microsoft Excel to an intermediate level.

Principle accountabilities

• Manage and oversee the workloads and performance of the Facility Services Coordinators
• Drive and take ownership of Pinewood’s CAFM system development and usage across the department
• Produce reports and data analytics to review, monitor and identify improvements in operational and cost efficiencies across the department
• Streamline systems and records to provide synergies across the Group
• Responsible for the critical spares process and stock management recording
• Automate planned maintenance schedules and contractor portals, ensuring accurate asset data
• Support the Facility Services’ M&E, Maintenance, Refurbishment and Contract Supervisors with the ordering of bulk materials, job allocation, access scheduling and CAFM system performance and data monitoring metrics
• Liaise with clients and Customer Services Helpdesk to advise and arrange access for reactive works and planned preventative maintenance
• Assist the Group Facility Services Manager in the monitoring of departmental performance and ensure continued improvements in working practices are made, in line with departmental strategy

Skills and experience

Essential criteria

• Strong and demonstrable experience of working as an excellent coordinator, supervisor or small project manager within an operational or facilities management environment
• Experience of working with a CAFM system such as Loc8 or similar
• A customer service mindset is crucial – Must be confident and professional when dealing with customers and able to interact with clients and staff of all levels
• Highly organised, shows initiative and capable of taking responsibility without supervision

Desirable criteria

• Any relevant qualification (e.g. IWFM, IOSH, etc.) is preferred but not essential

Other information

• Role location: Pinewood Studios
• Competitive starting salary and discretionary annual bonus of up to 10% of salary.
• 25 days’ holiday as standard with the option to buy 3 additional days, plus English public holidays.
• Pension scheme 5% employer contribution and 3% minimum employee contribution.
• Comprehensive private medical healthcare from Bupa, including cover for pre-existing conditions, dental and optical cover.
• Income Protection for yourself, up to 75% of salary.
• Life assurance of 4 x annual salary.
• £3.20 per day Pinewood canteen subsidy.
• Two days per year volunteering allowance for our local communities.
• Invest@Work Saving Account with Fidelity.
• Various other staff perks including but not limited to, gym and retail discounts, free film screenings and staff events.

Closing date for applications is 9th march 2025

Pinewood Group is an equal opportunities employer. We are highly committed to building a diverse and inclusive culture for our people and actively welcome applications from people of all backgrounds.

As such we would invite you to please complete our Diversity Monitoring Survey. We collect this information for equality monitoring purposes, as permitted by law, but you do not have to complete this form. If you choose to provide this information, you will help us to develop our equal opportunities policies and to monitor each stage of recruitment. All the information you provide will be anonymous and is not considered with your application.

Please let us know if you require any reasonable adjustments to be made to any stage of the recruitment process in your cover letter.