Role summary

Reporting to the Studio Operations Manager, the Head Site Assistant will assist in the day to day running of the Studio and will coordinate a team of Site Assistants. They play a crucial part in allowing us to provide excellent customer service.

Principle accountabilities

• Coordinates a small team of site assistants and delegate tasks as necessary.
  Responsible for the furnishing of all Studio facilities in line with company expectations.
• Maintain furniture/asset records and report all loss and damage
  Customer liaison and support, including assisting in the moving of tenants or production companies
• Monitor and maintain a high standard of cleanliness throughout the studio site, includes stages, gantries, workshops, offices and roads/pathways
• Responsible for operational vehicles, plant and equipment, ensuring that pre and post checks are complete
• Liaise with internal teams and conduct regular catch ups regarding reactive and planned tasks.
• Vigilance and general admin, maintenance and security reporting i.e. insecurity of buildings, damage and requesting skip removal
• Oversee, schedule and coordinate tasks via Loc8 system.
• Respond to urgent environmental incidents i.e. oil spills, pond pollution.
• Assemble new furniture, dismantle old furniture/temporary structures – requires use of power tools.

nature and scope

The Head Site Assistant role supports the daily operation of our Studios, ensuring that all our clients’ needs are met to the highest possible standard.

They will be required to report any issues/requirements, such as damage to studio facilities, security issues such as illegally parked cars, blocked fire hydrants, etc. and respond to any urgent environmental incidents i.e. oil spill

Regulatory compliance is critical to this role and they would need to operate within legislative requirements and standards that the Group adheres to, in line with direction provided.

Skills and experience

Essential criteria

• Demonstrated track record of solid customer service
• Adept in use of MS Office 2010 or later, particularly Outlook, Excel and Word, Internet and email.
• Strong team player and orientation towards teamwork
• The ability to trouble-shoot problems and think laterally
• Full driving licence

Desirable criteria

• Any relevant qualifications e.g. Health and Safety, forklift truck driving
• Commercial industry experience and knowledge of sector
• Leadership/task delegation
• Able to commute reliably to the office bases and work between sites, Pinewood Studios and Shepperton Studios.

Other information

• Role location: Shepperton Studios
• Competitive starting salary and discretionary annual bonus of up to 7.5% of salary.
• 25 days’ holiday as standard with the option to buy 3 additional days, plus English public holidays.
• Pension scheme 5% employer contribution and 3% minimum employee contribution.
• Comprehensive private medical healthcare from Bupa, including cover for pre-existing conditions, dental and optical cover.
• Income Protection for yourself, up to 75% of salary.
• Life assurance of 4 x annual salary.
• £3.20 per day Pinewood canteen subsidy.
• Two days per year volunteering allowance for our local communities.
• Invest@Work Saving Account with Fidelity.
• Various other staff perks including but not limited to, gym and retail discounts, free film screenings and staff events.

Closing date for applications is 23rd April 2025

Pinewood Group is an equal opportunities employer. We are highly committed to building a diverse and inclusive culture for our people and actively welcome applications from people of all backgrounds.

As such we would invite you to please complete our Diversity Monitoring Survey. We collect this information for equality monitoring purposes, as permitted by law, but you do not have to complete this form. If you choose to provide this information, you will help us to develop our equal opportunities policies and to monitor each stage of recruitment. All the information you provide will be anonymous and is not considered with your application.

Please let us know if you require any reasonable adjustments to be made to any stage of the recruitment process in your cover letter.